Cookie policy

Sind Sie ein Nutzer aus Deutschland? Bitte lesen Sie die deutsche Version der Cookie-Erklärung für die Website oder die Cookie-Erklärung für die glimble-App.

Êtes-vous un utilisateur de la Belgique ? Consultez la version française de la déclaration sur les cookies.

A Dutch version of the cookie statement is also available.

Glimble uses cookies and similar technologies to offer its services and improve its website. Among other things, cookies ensure that our applications and website function properly. They help our applications remember your username and show you information that is relevant to you. They also enable us to monitor our network traffic. 

What is a cookie?

Cookies are small text files that are stored and accessed on your device (computer, smartphone or tablet) when you visit a website or use an app. The glimble website use cookies and similar technologies. Cookies are essential in enabling us to provide our services, so we would like to explain in detail how we use cookies. Below, where we mention cookies, we mean cookies and similar technologies. 

Glimble uses cookies to ensure that when visiting the website you do not repeatedly receive, or need to enter, the same information. This makes glimble more user-friendly. Cookies also enable us to monitor use of the website and identify ways to improve them. Below we explain the types of cookies glimble uses and how you can manage them. 

In some cases, cookies process personal data. This requires your consent, in which case your personal data is processed in accordance with the General Data Protection Regulation (GDPR), with Arriva Personenvervoer Nederland B.V. (Arriva) being the cookie controller. This Cookie policy is part of our Privacy Statement and/or the conditions that apply when you use our other services or products. Where personal data is processed this Cookie policy should be read in conjunction with our Privacy Statement.  

Cookie policy iOS and Android glimble app

On this page you can read more about how the glimble website uses cookies. Also read the cookie policy for our iOS and Android app

My cookie settings

When you visit our website, you choose which cookies you want to allow. 

You can change your cookie preferences for our website at any time by changing the cookie settings on the current page you are visiting. You can also remove cookies set by our website by changing your browser settings. The next time you visit our website, we will ask for your consent again. 

The website only uses functional, analytical cookies.

Functional and analytical cookies

  • Functional cookies are necessary for the proper functioning of the glimble website
  • Analytical cookies collect information about the use of our website.

These cookies ensure that the glimble website functions properly. This includes things such as remembering your preferred display settings and the content of your basket. We also place cookies that gather anonymous information about your click behaviour. We use this information to make the website more user-friendly. We cannot trace personal data from these cookies. 

Personal data collected by Google Analytics (your IP address (obscured), anonymised statistical information and usage behaviour) is stored for a period of two years.

The data we collect in this way helps us understand the way the website is used and enables us to analyse and improve the performance of our website. In using Google Analytics we ensure that your privacy is protected, as recommended by the Dutch Data Protection Authority. This means that:

  • we have concluded a processing agreement with Google
  • your IP address is obscured
  • we have disabled (third-party) data sharing in Google Analytics
  • no other Google services are used in combination with Google Analytics cookies

The information collected is transmitted to and stored by Google LLC on servers in the United States. For more information on how Google handles personal data, please refer to Google’s privacy policy and the specific privacy policy of Google Analytics. You can disable these cookies in your browser settings.  

List of cookies

To see the full list of cookies and similar technologies used on the glimble website, please click the link below.

List of cookies and similar technologies

Blocking cookies

It is possible to block cookies. Most internet browsers allow you to disable cookies. How you do this depends on the browser you use. However, please bear in mind that certain features on the glimble website will not work (optimally) if cookies are blocked.

Removing cookies

After visiting the website, you can remove the cookies from your computer. How you do this differs per browser. You can change your cookie preferences for our website at any time by changing the cookie settings on the current page you are visiting.

Your privacy

To find out more about how glimble protects your privacy, please read our Privacy Statement.