If you would like to know more about how glimble works, here you can find answers to frequently asked questions. If this does not answer your question, please contact us!
At the moment you can travel throughout the Netherlands and in the German and Belgian border areas with glimble.
Read moreIn the menu go to "Stations". Here you will find a map with an overview of the transport options in your area.
Read moreYes, glimble also lists travel options for wheelchair users.
Read moreThe journeys you booked can be found in the app on your home screen in the section "My rides". Your ticket will be visible in the app for 30 days.
Read moreIf you want to prepare ahead of time, you can plan and/or book your trip up to 30 days in advance. That way you can plot out your trip and buy tickets.
Read moreWhen you book journeys with glimble, you can pay via direct debit or with a credit card.
Read moreThere is no cost to downloading the app. You only pay for the journeys you book. The app shows your travel options and the cost.
Read moreYou can purchase a ticket for public transport services in advance. This does not mean that you have a reserved seat on the bus, tram or train.
Read moreOur payment partner Buckaroo processes online payments for glimble. If you pay for your public transport tickets with iDEAL, a credit card or PayPal for example, glimble or both glimble and Buckaroo will appear as the merchant on your statement.
Read moreIt is easy to pay for public transport tickets with a credit card. There is a box you can tick to save your payment details for future purchases.
Read moreYou will find your e-tickets in the ‘My rides’ section of the app.
Read moreYou scan the e-ticket for the ride. When travelling by train, you can use your e-ticket to open ticket gates at stations. When travelling by bus, you scan your e-ticket on the bus if possible. If this is not possible, you show the bus driver your ticket. When scanning your e-ticket, the driver or ticket inspector will see that it is valid.
Read moreOn most buses, you scan your e-ticket as you board the bus. If this is not possible, you show the bus driver your ticket. When scanning your e-ticket, the driver will see that it is valid.
Read moreThe details of the trip you have planned are in the ‘ Recent Journeys’ section of the app. Here you can see at a glance how to continue your journey. Select ‘Go’ and follow the directions!
Read moreDo you like having a journey planner you can use in another language? With glimble, you can plan your trip in 40 languages. For example, we have a Polish, Arabic and English journey planner.
Read moreOur customer service staff will be happy to assist you.
Read moreAt glimble we are committed to protecting the privacy of our passengers and website users. In our privacy statement we explain how we handle and use personal data.
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