If you would like to know more about how glimble works on your journey, here you can find answers to frequently asked questions. If this does not answer your question, please contact us!
On most buses, you scan your e-ticket as you board the bus. If this is not possible, you show the bus driver your ticket. When scanning your e-ticket, the driver will see that it is valid.
Read moreYour ticket is valid from 15 minutes before the bus you booked is due to depart. The ticket QR code will appear in the app 15 minutes before the bus is due to depart.
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Your train ticket is valid on the day of travel and remains valid until 04.00 in the morning the following day.
Read moreYes. With glimble, you can travel without an OV-chipkaart.
Read moreYou will find your e-tickets in the ‘My rides’ section of the app.
Read moreYou scan the e-ticket for the ride. When travelling by train, you can use your e-ticket to open ticket gates at stations. When travelling by bus, you scan your e-ticket on the bus if possible. If this is not possible, you show the bus driver your ticket. When scanning your e-ticket, the driver or ticket inspector will see that it is valid.
Read moreYes, you can travel on the next bus. Your e-ticket is valid from 15 minutes before the bus you booked is due to depart and remains valid for 30 minutes after the bus you booked is due to arrive.
Read moreYou need to buy your ticket before starting your trip. It is not possible to buy a ticket during the trip. Tickets purchased after the start of the trip are not valid.
Read moreThe details of the trip you have planned are in the ‘ Recent Journeys’ section of the app. Here you can see at a glance how to continue your journey. Select ‘Go’ and follow the directions!
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